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FAQ

faq

frequently asked questions

  • Q. What NDIS services does MHA Care WA provide?

    MHA Care WA delivers a comprehensive range of NDIS supports designed to help participants achieve their individual goals. Our services include personal care, assistance with daily living, community access, respite support, support coordination, and more. All services are delivered with professionalism, integrity, and a strong commitment to participant wellbeing.

  • Q. How do I get started with MHA Care WA as a NDIS participant?

    Getting started with MHA Care WA is straightforward. Simply contact us by phone or through our website to arrange an initial consultation. We take the time to understand your needs and provide clear guidance, ensuring a smooth and supportive onboarding process.

  • Q. Is MHA Care WA a registered NDIS provider?

    Yes. MHA Care WA is a fully registered NDIS provider in Western Australia. We meet all NDIS quality and safeguarding standards and are committed to delivering compliant, high-quality services you can trust.

  • Q. Can I choose my support workers at MHA Care WA?

    Yes, you can. We value strong, respectful relationships and believe choice and control are essential. Participants are supported to select support workers who best suit their preferences, needs, and goals.

  • Q. What sets MHA Care WA apart from other NDIS providers?

    MHA Care WA is built on a foundation of integrity, trust, and lived experience. We focus on truly listening to our participants and delivering personalised support with care, respect, and genuine commitment to making a meaningful difference.

  • Q. What are the different types of funding supported by MHA Care WA?

    Yes. We support all NDIS funding types, including plan-managed, self-managed, and NDIA-managed plans. Our team works closely with you to ensure services align with your plan goals and budget.

  • Q. Where does MHA Care provide NDIS services in Western Australia?

    MHA Care provides services across the Perth metropolitan area and selected regional locations throughout Western Australia. If you’re unsure whether we service your area, please contact us and we’ll be happy to assist.

  • Q. How does MHA Care WA ensure quality and safety?

    Quality and safety are central to everything we do. Our team follows strict NDIS compliance standards, participates in ongoing training, and values participant feedback to ensure services are delivered safely, respectfully, and professionally.